Privacy Policy
SGV Pool Pros takes the privacy and security of your information seriously. We don't sell, trade, or rent your personal information to anyone — period. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or work with us on your custom pool or outdoor living project in Charlotte and the Greater Charlotte area.
Your Privacy Matters to Us
At SGV Pool Pros, we're committed to protecting your personal information. This Privacy Policy applies to our website and all services we provide throughout Charlotte and surrounding areas.
By using our website or contacting us for a pool consultation, design review, or construction estimate, you agree to this policy. If you don't agree with these practices, please don't use our site.
We may update this policy from time to time. The date of the last update will be shown at the bottom of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy.
Questions about this Privacy Policy? Contact us:
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Phone: (980) 616-8147
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Email: sgvpoolcleaning@gmail.com
What Information Do We Collect?
We only collect the information we need to serve you well. Here's what that typically includes:
Personal Information You Provide
When you request a design consultation, pool remodeling estimate, or custom pool quote, we may collect:
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Name
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Address (project location)
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Email address
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Phone number
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Details about your project (pool size, features, timeline)
We use this information to:
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Provide accurate estimates for your custom pool or outdoor living project
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Schedule consultations with our pool design team
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Follow up on your pool construction timeline
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Send you project updates and relevant information about our services
We only contact you about promotional offers if you've opted in to receive them. You can unsubscribe at any time.
Information We Collect Automatically
Like most websites, we collect certain information automatically:
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IP address and browser type
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Pages you visit and how long you stay
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How you found us (search terms, referring websites)
We use this to improve our website, understand how Houston homeowners find us, and provide a better experience for future pool design and construction inquiries.
Cookies
We use cookies (small files stored on your computer) to:
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Remember your preferences
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Track items in a consultation request form
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Understand how visitors use our site
Cookies aren't harmful. Your browser settings allow you to control them if you prefer, but we recommend keeping them enabled for a smoother experience on our site.
What About Email and Our Newsletter?
When you subscribe to updates about custom pools, pool remodeling trends, or SGV Pool Pros news, we collect your email address and zip code. We don't share this information with third parties. You can unsubscribe from our newsletter at any time using the link in any email we send.
Children's Privacy
We don't knowingly collect information from anyone under 13 years old. If you're under 13, don't use this site without a parent or guardian's permission.
How We Use Your Information
We use your information only as described in this policy. We never sell it, share it with marketing companies, or use it for purposes you didn't agree to.
If we ever want to use your information in a new way, we'll ask your permission first.
Security
We protect your information with standard security practices. That said, no online system is 100% secure. If you have concerns about your information's safety, contact us directly.
Changes to This Policy
As our business grows and our website evolves, we may update this policy. We'll notify you of significant changes, and we encourage you to review this page before each visit.
Your Choices
Opt out of emails: You can unsubscribe from any promotional email by clicking the unsubscribe link at the bottom.
Update or remove your information: Contact us at (980) 616-8147 or sgvpoolcleaning@gmail.com to update or remove your personal information.
Do not sell my information: We don't sell your information. Period.
Questions?
If you have questions about this Privacy Policy or your information, reach out:
SGV Pool Pros
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Phone: (980) 616-8147
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Email: sgvpoolcleaning@gmail.com
We're here to answer any questions about how we handle your data — just as we're here to answer questions about custom pool design, pool construction, and outdoor living spaces in Charlotte and the Greater Charlotte area.
Last Updated: March 2026